How to download the files

If you have successfully signed in, you would see the files you received. You can download the files by clicking the filename.

Item	Description
Filename	Please click the filename to download the file.
Downloads remaining	You can download the file up to number of times. If the remaining number of times is not displayed, there is no download limit.
Expires after	The file will be unpublished on this date. If the date is not displayed, the file will never be unpublished.
Sign out	Click “Sign out” to sign out from this site. By closing the browser without signing out, you could retain the authentication for a certain period of days.

Note

If you see “File not found” message, check the causes and workarounds from below.

Cause	Workaround
The files may not have been published by the sender.	If you accessed this site right after you received the URL, please sign in again after a while. Or contact the sender.
You have not signed in with the email address that received the URL.	You need to sign in with the email address that received the URL. Click “Sign out” and sign in again.
The files may have expired or been deleted.	If you accessed the URL a few days after you received, please contact the sender to republish or resend the files.